Last updated: January 9, 2023
We want satisfied customers, not hostages. That’s why we make it easy for you to cancel your account directly in all of our products — no phone calls required, no questions asked.
Streakle.net PRO account holders can cancel their account at any time by visiting the account details area of their account.
Our legal responsibility is to account owners, which means we cannot cancel an account at the request of anyone else. If for whatever reason you no longer know who the account owner is, contact us. We will gladly reach out to any current account owners at the email addresses we have on file.
Cancellation of your PRO account will be immediate. If at the point of cancellation you are a member of more than one league you will be required to nominate the single league you wish to remain a member of. After this nomination is confirmed you will be removed from all other leagues and any associated scores and statistics will be permanentely deleted.
Retrieving an account and / or it's legaue memberships and statistics after cancellation is not possible.
We won’t bill you again once you cancel. We don’t automatically prorate any unused time you may have left but if you haven’t used your account in months or just started a new billing cycle, contact us for a fair refund. We’ll treat you right.
We may cancel accounts if they have been inactive for an extended period:
We also retain the right to suspend or terminate accounts for any reason at any time, as outlined in our Terms of Service. In practice, this generally means we will cancel your account without notice if we have evidence that you are using our products to engage in abusive behavior.
Adapted from the Basecamp open-source policies / CC BY 4.0
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